Customer Service

Simply visit any of the nearest Generali Central Branch. Click here to locate nearest branch. 

• We will conduct an inspection of your vehicle. You need to submit the below documents;
• - Existing Policy Copy
• - No Objection Certificate from the previous owner of the policy
• - Registration Certificate reflecting the transfer of ownership. In case same is unavailable Copy of stamped Form 29 & 30 which is submitted to RTO & the Transfer fee receipt which is issued by RTO.
• - Transfer Fee of Rs. 50/- + GST
• - You need to pay the No Claim Bonus (NCB) different amount. We will inform you the amount once you visit.

Simply send scanned copy of your vehicle registration certificate confirming correct details at GCIcare@generalicentral.com and we will process your request. In some cases it may involve payment of an additional premium for eg: CNG kit updation. You can also call our helpline number 1800-220-233 / 1860-500-3333 / 022-67837800 or SMS SERVE to 9222211100 and we will guide you

Kindly go through the policy document carefully. In case you may need any assistance please call our helpline number 1800-220-233 / 1860-500-3333 / 022-67837800 or SMS SERVE to 9222211100 so that we can assist you.

Once your payment is received and updated in our system it would take a maximum of 7-10 working days for you to receive your policy documents. A soft copy of the documents will be sent to your registered email address as soon as the policy is issued in our system.