What is Travel Suraksha?
Our Overseas Travel Plan is your friend in a foreign land. The policy protects you against accidents and emergencies when you travel abroad. So, whether it is an illness, lost belongings, or any other event that can potentially get you stressed on a holiday, we insure it all.
Why buy Travel Suraksha
Global Protection
Complete protection when abroad with 24x7 toll - free assistance
Comprehensive Coverage
Coverage for medical expenses, baggage delay/loss, loss of passport and more
Customised Plans
Specially designed plans for travel to Asian countries (excluding Korea and Japan) and European Countries on Schengen Visa
Floater Benefits
You can cover yourself and your family with a single sum insured - applicable only for Asia and Schengen travels.
What is in for you?
THERE ARE ADDITIONAL BENEFITS FOR YOU!
Quick claim settlements- Special benefits for senior citizens
- 24/7 toll-free assistance
- Zero amount deducted while filing a claim
- Floater benefits
- Worldwide support
What is covered?
INCLUSIONS
Medical Emergencies
Medical expenses are the most pocket-burning expenses in a foreign land, especially when you have limited funds. Medical bills overseas can be much higher than they are in India. Our plan takes care of all medical expenses due to accidents or sickness.
Luggage Loss or Luggage Delay
Airlines are sometimes careless in handling your baggage. So, you may lose your baggage or get it after a lot of delays. But we never let you suffer because of this. Our overseas insurance plan covers all such costs.
Accidents
Accidents can happen anywhere, anytime. Though we cannot protect you against them, we stand with you whenever you need us. Our insurance plans give you coverage against permanent disablement or loss of life due to an accident.
Loss of passport
We sincerely hope it never comes to this but if you lose your passport while travelling, do not be worried. Out insurance plan will cover the insurance plan covers this cost.
What is not covered?
EXCLUSIONS
Pre-existing diseases
Pregnancy or related complications
Travel restrictions
Loss or damage due to war or warlike actions
Self inflicted injury or illness
Confiscation or detention of your passport
Sexually transmitted diseases
Alcoholism and substance abuse
How to buy Travel Suraksha
You can purchase our Travel Suraksha plan in several ways:
You Can Call On Our HELPLINE
1800-220-233 / 1860-500-3333 / 022-67837800
OR
SEND US AN EMAIL
OR
VISIT BRANCH
Walk-in to any of our nearest branches.
BRANCH LOCATOR
What happens after purchase?
Once you secure the insurance cover, you get a financial assurance for all your bike needs. You also get documents for your better understanding and convenience.
Policy Schedule
You will receive the policy schedule. It is an outline of the cover which is provided by the purchased policy. Details of the policyholder, coverage amount, additional clauses, exclusions, warranties etc will be given in this policy.
Premiums Receipt
You will receive the receipt of the premium amount you have paid to purchase this policy.
Policy Coverage and Terms Conditions
This is a comprehensive document which lists down the coverage offered by the policy along with terms and conditions. It is better to read this thoroughly and highlight important points. In case of any discrepancy or doubt, do get in touch with us immediately.
Claim form
You can intimate your claim online or submit the form to your nearest branch or alternatively email it to us.
Complaint/feedback form
Should you have any complaints/feedback, you can fill in the form and submit it to the nearest branch or email us.
Grievance Redressal
In case you aren’t satisfied with the resolution provided by us to your complaint, then you can approach the Insurance Ombudsman. This form will have details about the procedure to approach the insurance ombudsman along with the addresses of the ombudsman.
What is the claim process?
Our claim settlement process is fast and relaible.
Medical
Medical Emergency/Hospitalization
Treatment
Approach the medical service provider abroad and show GCI Travel Insurance Policy to avail the cashless treatment
Intimate
Inform 'Europe Assistance' to intimate the claim
Guarantee letter
Europ Assistance places the guarantee letter with provider (as per policy coverage)
Bill Settlement
Europ Assistance settles bills directly with provider
FAQs – Frequently asked questions
Yes, we offer Student travel plan for up to 2 years.
No pre-existing diseases are not covered in any of the plans. If you are already suffering from any pre-existing disease then the proposal will be referred to Underwriting Team for review.
We depend on the global expertise of EUROP ASSISTANCE (Generali Group Company) for this service.
Annual Multi-trip plan is available in Travel Suraksha (World-Wide ) & Travel Suraksha- Schengen Travel
- There are single trip plans available in Travel Suraksha, Travel Suraksha Select, Easy Travel Worldwide, Easy Travel Schengen and Student Suraksha
- The Annual multi trip option is available in below travel products:
- a) Travel Suraksha – Gold and Platinum plans
- b) Travel Suraksha – Schengen travel
For claims and related queries, you may kindly call: 24X7 helpline number: +91 22 6734 7841 National toll-free number: 1800 209 2333 (only from MTNL/ BSNL network) Land line number for Claims: +91 22 6734 7878; Fax number: +91 22 6734 7888
Address: Europ Assistance India Pvt. Ltd., 761 Solitaire Corporate Park. 167 Guru Hargovindji Marg, Chakala, Andheri(E), Mumbai – 400 093.
Email ID: gci@europ-assistance.in
For any Worldwide Emergency Assistance Services, Medical Assistance Services, Travel Assistance Services and for availing Cashless Service during a travel abroad please call on the below UIFN (Universal International Freephone Number)/ ITFS (International Toll Free Service) numbers provided on policy documents.
Yes, this cover is available under Travel Suraksha and Travel Suraksha Schengen Travel.
Family plan is available under Asia & Schengen Travel plan
*Please refer policy wordings
Travel Insurance is not mandatory in India. However for a safe and peaceful trip, we recommend that you should take as Travel insurance policy to take care of any contingencies that might arise during your journey; like sudden illnesses, misplaced passport, lost luggage etc
We offer minimum cover of 30,000 Euros under Schengen travel plan; 25,000 USD under Asia plan; and minimum 50,000 USD under World Plan. For Student Suraksha minimum cover under Asia plan (excluding Japan) is 25,000 USD and under World plan is 50,000 USD.
Yes, cashless mode of settlement is available in most of the overseas hospitalization cases. There is minimum deductible under Medical expenses and Emergency Dental relief cover which vary with the plan chosen (25-100 USD).
Your Health Insurance covers inpatient medical expenses in India i.e. expenses incurred outside India are not covered hence you must take a separate Travel Insurance policy to cover this risk. Moreover Travel Insurance is a bundled product i.e. it includes personal accident, loss of passport, loss and delay of baggage, daily allowance and more.
Our Travel Insurance plans takes care of any contingencies that might arise during your journey; like sudden illnesses, misplaced passport, lost luggage etc. The plan options have the following covers, which may vary depending upon the plan opted:
Cashless treatment during medical emergency
Emergency Medical Evacuation
Repatriation of Remains up to USD$ 10,000
Continuation of Medical Treatment in India
Daily Hospital Allowances
Emergency Sickness Dental Relief
Trip Delay
Trip Cancellation
Trip Curtailment
Missed Connection
Loss of Passport
Hijack Benefit
Checked in Baggage Delay
Checked in Baggage Loss
Compassionate visit
Financial Emergency Assistance
Accidental Death & Permanent Total Disablement
Accidental Death – Common Carrier
Accidental Death – Air Travel only
Personal Liability
Golfers Hole in One celebration
Automatic extension for 7 days
Home burglary insurance
Child Return Journey
Mental and Nervous Disorder *
Maternity Benefit *
Tuition Fee *
Sponsor protection *
Felonious Assault *
Bail Bond *
* Available only in Future Student Suraksha plan
Yes, extension facility is available under travel plans.
Coverage for travel on Ship, travel to Mansarovar, Haj and countries where travel restrictions have been issued by Government of India.
Yes, sub-limits are applicable under Travel Suraksha for policyholders who are of Age 56 years and above
- a) Travel Suraksha Select plans - offers a cover for minimum of 1 day and maximum of 180 days. The policies can be extended for next 180 days subject to underwriting terms and conditions.
- - For Standard Select and Silver Select plans the maximum trip duration can be 360 days including extensions.
- - Prime Care Select plan the maximum trip duration shall not exceed 180 days in total.
- b) Travel Suraksha plans offers a cover for minimum of 1 day and maximum of 180 days. The policies can be extended for next 180 days subject to underwriting terms and conditions. Superior Care Select plan the maximum trip duration shall not exceed 180 days in total.
- c) Easy Travel Worldwide, Easy Travel Schengen plans - offers a cover for minimum of 1 day and maximum of 180 days. The policies can be extended for next 180 days.
- d) Student Suraksha – offers a cover for minimum of 30 days and maximum of 2 years. The policy can be extended only once, provided the maximum trip duration inclusive of any extension shall not exceed 730 days including extensions.
There are single trip plans available in Travel Suraksha Select. The Annual multi trip option is available in our other travel product – Travel Suraksha and Travel Suraksha – Schengen travel
You can take annual multi-trip policy with us. Under Annual Multi-trip trips upto 30 days and 45 days duration are allowed depending on plan opted . You can also take single trip policy with us.
No, policy cannot be issued once travel has commenced
- Yes, sub-limits are applicable under Travel Suraksha Select, Travel Suraksha, Easy Travel Worldwide for policyholders of Age 56 years and above.
- Sub-limits are not applicable under Student Suraksha plan and Easy Travel Schengen.
For Travel Suraksha, Travel Suraksha Select, Easy Travel Worldwide, Easy Travel Schengen, Student Suraksha - There is no medical examination required, if there is no medical declarations in proposal form. However in case of any medical declaration, medical tests shall be advised by the Underwriting Team For Travel Suraksha Superior Care plan - Proposal with age of 71 years to 80 years, medical tests are required.
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Download documents
PRODUCT NAME: Travel Suraksha | UIN NO: IRDA/NL-HLT/GCI/P-T/V.I/76/13-14 | LAUNCH DATE: 24TH JUNE 2013
